Salesforce Consultant

What This Is

  • Are you the type of person that likes to identify issues or inefficiencies, but also enjoys crafting and presenting solutions to remedy those issues or inefficiencies?

  • Do you like talking to people from different types of industries, and finding ways they can improve by using the knowledge you have gained from other industries?

  • Have others told you that you have a technical mindset, or do they ask you if you can help them with their mobile phone or computer (and you can)?

  • Do you hold any Salesforce certifications? Are you often thinking of which Salesforce certification you’ll tackle next?

  • Has anyone ever mentioned that you talk about Salesforce too much?

  • Do you want to love what you do, and the people you help along the way?

  • Are you interested in joining a flexible and growing organization that will allow your career to grow with you?

If you answered yes to at least half of the items above (ugh, math, we know), then we would love to have a conversation with you!

This is a full time dedicated position, 100% remote - you can work from wherever you wish, as long as there is a strong internet connection with good bandwidth, as video conferencing or screen sharing during conference calls are a frequent occurrence. Just because you’re remote doesn't mean you’re alone, as we still have lots of communication and team interactions online. The best fit individuals for this position are those that are self-starters, like to take initiative, and have the passion to grow into a Senior Salesforce Consultant.

What You’ll Do

As a Salesforce Consultant, you will be part of a team responsible for delivering cloud technology solutions to small and medium-sized businesses, as well as nonprofit organizations. Our Salesforce Consultants have high visibility and a wide range of responsibility. Salesforce Consultants can be responsible for basic project management, requirements gathering, Salesforce configuration, testing, and training, as well as leading client staff through engagements.

  • Work with end users and key stakeholders to gather, analyze, understand, and define business requirements.

  • Develop user stories and process flows to support the design and development of Salesforce solutions for our clients.

  • Declaratively configure Salesforce and AppExchange products based on elicited user stories and business requirements.

  • Partner with Solution Architects to create sustainable and strategic solutions.

  • Collaborate with developers to test and verify that custom solutions will meet the business requirements.

  • Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, end user training, and system administrator training.

  • Monitor and report on project progress and status to internal resources and client stakeholders.

What You’ll Need

Must-Haves:

  • Three (3) or more years of end to end Salesforce implementation experience.

  • Current and active certification as a Salesforce Certified System Administrator (other Salesforce certifications are a huge plus!).

  • Bachelor’s degree or equivalent qualification/work experience.

  • Be willing to travel (10% , limited travel expected).

  • Be authorized to work for any U.S. employer.

  • Destire to grow skills and a passion for learning.

  • The drive to be the best damn Salesforce Consultant in the ecosystem.

Other Skills We Look For:

  • Experience in eliciting, documenting (as needed), and analyzing user input to author requirements, definitions, and related documentation.

  • Experience in documenting user stories with acceptance criteria and creating current and future-state process flow diagrams.

  • Experience in collaborating with business stakeholders, process owners, technical project managers, creative and technical teams to execute business analysis tasks.

  • Experience in waterfall, agile, or hybrid project approaches / methodologies.

  • Experience in leveraging and configuring AppExchange products.

  • Experience in using data migration tools, such as Data Loader, Dataloader.io, Workbench, etc.

  • Experience in managing multiple parallel projects with emphasis on project scope, timeline, and budget.

  • Proficient in standard document processing applications (Microsoft Word/Excel/PowerPoint; Google Docs/Sheets/Slides) as well as other project management and time tracking tools.

  • Salesforce integration experience utilizing integration tools.

  • Strong presentation, communication (written and verbal) skills, and interpersonal skills.

  • Ability to juggle and prioritize multiple tasks within a collaborative team environment.

  • Demonstrates flexibility and willingness to do what it takes to get the job done.

  • Drive and desire to learn and grow both technical and functional skill sets.

  • Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies.

  • Proven ability leveraging analytical and problem-solving skills.

How to Apply

Please send your cover letter and resume to join.the.team@canvascloud.com

This posting last updated Feb 21st, 2025.