The Chronicles Blog
Coliseum Global Sports Venue Alliance Summit US Highlights
Last week, August 26–27, 2026, Daniel Dibble had the opportunity to represent Canvas Cloud at the Coliseum Global Sports Venue Alliance Summit US, hosted at Chicago’s iconic Wrigley Field.
Key Takeaways from NeighborWorks Technical Institute 2026
Last week, Daniel Dibble attended the NeighborWorks Training Institute (NTI), August 10-14, 2026, where Canvas Cloud was proud to serve as a sponsor and exhibitor. More than 1,400 professionals came together for a week of training, professional development, peer learning and networking focused on strengthening communities.
10 Tips for Dreamforce 2026 Attendees from the Experts at Canvas Cloud
Canvas Cloud lead creative strategists Daniel Doodle and Benardo da Vinci give their top 10 expert tips for Dreamforce 2026!
A Guide to Choosing the Right Document Lifecycle Management (DLM) Tool
When it comes to Document Lifecycle Management (DLM), a shortsighted approach can create significant gaps in the long term. A poorly matched tool may introduce manual workarounds, compliance risks, low adoption, and expensive migrations later. It’s about more than selecting software, it’s about defining how your organization manages important information throughout its lifecycle, from creation and use to protection, retention, and secure disposal.
Canvas Cloud Joins FinDock’s Beyond NPSP Initiative
Canvas Cloud is pleased to announce its strategic partnership with FinDock, a Salesforce-native payment management platform, as part of the Beyond NPSP initiative. As nonprofits navigate the shift from Salesforce NPSP to Agentforce Nonprofit, this collaboration provides the strategic guidance, payment management expertise, and implementation support needed for a successful transition.
Key Takeaways from SEAT 2026
Last week (June 28-30, 2026), Daniel Dibble attended SEAT 2026 in Charlotte, where sports and entertainment leaders gathered to discuss the future of fan experience, venue operations, technology, and data. This was our first time at SEAT, but we’ve helped organizations build Salesforce Centers of Excellence that support multiple venues, departments, events, and business units through a shared platform and governance model.
Key Takeaways from Intersolar & Energy Storage North America Midwest 2026
The Intersolar & Energy Storage North America (IESNA) Midwest 2026 in Rosemont, Illinois, brought together developers, EPCs, manufacturers, utilities, investors, and technology providers for three days of education, networking, and discussion about the future of clean energy in the Midwest. Here are a few takeaways from the event.
Salesforce Center of Excellence for Sports & Hospitality
Our team at Canvas Cloud has implemented and optimized Salesforce across more than two dozen professional sports venues, including organizations that manage professional baseball, football, basketball, and hockey operations, concerts, special events, nonprofit volunteer programs, and hospitality services.
Key Takeaways from Salesforce Connections CNX26
Last week, I was at Salesforce Connections 2026 in Chicago, and if there was one theme that showed up everywhere, it was this: Salesforce is focused on helping organizations put AI agents to work today. From the opening keynote to customer sessions, workshops, and hallway conversations, Agentforce, Data Cloud, and connected customer experiences dominated the discussion.
Salesforce Phishing-Resistant MFA: Step-by-Step Guide
Salesforce is rolling out new phishing-resistant multi-factor authentication (MFA) requirements for high-access users in summer 2026 as part of its broader security roadmap. The change is designed to strengthen protection against modern phishing attacks that can bypass passwords and traditional MFA methods.
Key Salesforce Acquisitions: From Heroku (2010) to Contentful (2026)
Salesforce has expanded its platform significantly through acquisitions. Over the years, the company has acquired more than 70 companies across enterprise software, marketing technology, data platforms, collaboration tools, and artificial intelligence. Many of those acquisitions were integrated into Salesforce products customers use every day, while others helped shape the company’s broader platform strategy and long-term roadmap.
A Guide to the Salesforce Ecosystem in 2026
Salesforce has come a long way since launching in 1999 as a cloud-based CRM. What began as a platform for managing sales pipelines has expanded into a much broader ecosystem that now includes business applications, AI agents, automation tools, integrations, analytics, collaboration software, and industry-specific solutions. This 22-page guide will help you make sense of it all, as it is in 2026.
Key Updates from Salesforce Summer ’26 Release
Every Salesforce release promises innovation, but when you’re working hands-on with clients every day, the real question is: what will actually make things easier for you and your team?
Here are the Salesforce Summer ’26 updates that stand out most from a practical, day-to-day perspective across platform management, reporting, Flow automation, service operations, and governance.
A Fresh, Flexible Approach to IT Service Management: Introducing Salesforce ITSM
Salesforce has officially stepped into the IT Service Management (ITSM) space and they did it the Salesforce way: with flexibility, AI at the core, an Experience Cloud portal built in, and a roadmap that moves faster than legacy systems ever could.